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TERMS & CONDITIONS

Terms & Conditions

Terms & Conditions

Clear expectations make better working relationships.

Clear expectations make better working relationships.

These Terms & Conditions explain the general terms that apply when you use the SiFutra website, make an enquiry, book a strategy call or engage with information about our services.

Individual client projects may also be governed by a separate proposal, scope of work or service agreement.

These Terms & Conditions explain the general terms that apply when you use the SiFutra website, make an enquiry, book a strategy call or engage with information about our services.

Individual client projects may also be governed by a separate proposal, scope of work or service agreement.

Last updated: 15 August 2026

ABOUT SIFUTRA

SiFutra Ltd provides business strategy, creative, digital and AI-powered services to businesses.

For questions about these Terms & Conditions, contact:

USING THIS WEBSITE

You may use the SiFutra website for lawful purposes and to learn about our business and services, make enquiries and arrange conversations with us.

You must not intentionally interfere with the operation or security of the website, attempt unauthorised access to systems connected with it, introduce malicious technology, or use the website for unlawful or fraudulent purposes.

INFORMATION ON THIS WEBSITE

We aim to keep information on the SiFutra website accurate and useful.

However, general information on the website is provided for informational purposes and should not be treated as professional legal, financial, accounting or other regulated advice.

Business circumstances differ, and information provided on the website may not be appropriate for every organisation.

We may update, change or remove website content as SiFutra and its services develop.

ENQUIRIES AND STRATEGY CALLS

Submitting an enquiry or booking a strategy call does not automatically create a client relationship or require either party to enter into a contract.

Strategy calls are intended to help us understand your business, challenges and potential requirements and to determine whether SiFutra may be able to assist.

Where appropriate, services, deliverables, pricing and timescales will be agreed separately before paid work begins.

OUR SERVICES

SiFutra may provide services including:

- business and digital strategy;
- AI-assisted business support and automation;
- AI receptionist and appointment solutions;
- social media and content services;
- short-form video and creative content;
- branding and website services;
- digital presence support;
- CV and LinkedIn services; and
- related consultancy and creative services.

The exact services provided to a client will depend on the individual project or agreement.

A proposal, scope of work, service agreement or other written confirmation may specify the particular deliverables, fees, responsibilities and timescales applicable to a project.

Where separate written terms are agreed for a client project, those project-specific terms will apply to that engagement.

AI AND TECHNOLOGY

SiFutra uses artificial intelligence and other digital technologies as tools within parts of its work.

AI may assist with activities including research, drafting, ideation, content development, workflow support, automation and other business processes.

AI-generated or AI-assisted material can sometimes contain inaccuracies, limitations or unexpected results.

SiFutra applies human judgement and oversight where appropriate, but clients remain responsible for reviewing and approving final materials before using them where their own legal, regulatory, professional or industry obligations require such review.

SiFutra does not represent that AI systems will always operate without interruption or produce error-free results.

CLIENT INFORMATION AND RESPONSIBILITIES

Where you engage SiFutra to provide services, you may need to provide information, materials, approvals, account access or other resources reasonably required to complete the agreed work.

You are responsible for ensuring that information and materials you provide are accurate and that you have the necessary rights and permissions to allow SiFutra to use them for the agreed purpose.

Project delays caused by missing information, delayed approvals or circumstances outside SiFutra’s reasonable control may affect agreed delivery times.

INTELLECTUAL PROPERTY

The SiFutra name, branding, website design, original website copy and other materials created for SiFutra are owned by or licensed to SiFutra unless otherwise stated.

They must not be copied, reproduced, distributed or commercially exploited without appropriate permission.

Intellectual-property ownership for work specifically created for a client will be addressed in the relevant proposal, scope of work or service agreement.

Third-party materials, software, platforms, fonts, images and other licensed assets remain subject to the rights and licence terms of their respective owners.

CLIENT CONTENT AND PERMISSIONS

Clients are responsible for ensuring they have appropriate rights, licences, permissions and consents for materials they ask SiFutra to use, including photographs, videos, logos, trademarks, written material and other content.

Unless separately agreed, providing material to SiFutra for a project authorises us to use that material only as reasonably necessary to deliver the agreed services.

THIRD-PARTY SERVICES

SiFutra may use or recommend third-party platforms, software and technology when providing services.

These may include website platforms, AI systems, scheduling tools, social-media platforms, hosting services, automation tools and other digital services.

Third-party services operate under their own terms, policies and availability.

SiFutra is not responsible for outages, policy changes, account restrictions, service changes or other actions taken independently by third-party providers, although we will take reasonable care when selecting and using services as part of our work.

RESULTS AND BUSINESS OUTCOMES

SiFutra works to provide thoughtful, professional services designed to support business improvement and growth.

However, business, marketing and digital results depend on many factors outside SiFutra’s control.

Unless expressly agreed otherwise in writing, SiFutra does not guarantee particular levels of revenue, sales, enquiries, social-media growth, search rankings, audience growth or other specific commercial outcomes.

FEES AND PAYMENT

Prices displayed or discussed before a formal proposal may be indicative unless expressly confirmed.

Fees, payment schedules, deposits and any recurring charges applicable to paid client work will be confirmed before the relevant services begin.

Clients must pay agreed invoices according to the payment terms stated on the invoice, proposal, scope of work or service agreement.

CANCELLATIONS AND TERMINATION

Cancellation, rescheduling and termination arrangements for paid client projects will be specified in the applicable proposal, scope of work or service agreement.

Any cancellation charges or retained payments will reflect the circumstances of the project, including work already completed, resources committed and costs reasonably incurred.

Nothing in these Terms is intended to remove rights that cannot legally be excluded.

LIMITATION OF LIABILITY

Nothing in these Terms excludes or limits liability where it would be unlawful to do so.

To the extent permitted by law, SiFutra will not be responsible for losses that were not reasonably foreseeable, or for losses caused solely by circumstances outside our reasonable control.

Any additional limitations relating to a particular client engagement may be set out in the relevant service agreement.

Nothing in these Terms is intended to exclude rights or remedies that cannot lawfully be excluded.

PRIVACY AND DATA

How SiFutra collects and handles personal information is explained in our Privacy Policy.

Information about cookies and similar technologies is available in our Cookie Policy.

CONFIDENTIALITY

Where confidential business information is shared during a client engagement, SiFutra will take reasonable steps to protect that information and use it only for legitimate purposes connected with the engagement, except where disclosure is required by law or otherwise agreed.

More detailed confidentiality obligations may be included in individual client agreements where appropriate.

CHANGES TO THESE TERMS

We may update these Terms & Conditions as SiFutra develops, our services change or applicable legal requirements change.

The latest version will be published on the SiFutra website with the date it was last updated.

GOVERNING LAW

These Terms & Conditions are governed by the laws of England and Wales.

Any dispute will be subject to the jurisdiction of the courts of England and Wales, subject to any rights or legal rules that cannot lawfully be excluded.

CONTACT US

If you have questions about these Terms & Conditions, contact:

SiFutra Ltd